Our Guarantee

 

Brenda’s House of Flowers consistently aims to exceed your expectations with every floral gift. However, if for any reason you are less than fully satisfied with your service or gift, Brenda’s will happily re-design, re-deliver and re-place your gift at 100% value within 5 days of your floral purchase. In the event you request a custom arrangment where flowers are sprayed to change the color or shade, this guarantee does not apply. For more information, please contact us at 770-926-3306 or   brendashouseofflowers@hotmail.com if you have further questions,. 

Substitution Policy:

Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Flowers

• In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
• For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
• If the floral container shown online is not available, a similar container will be used.

Plants

• For green and blooming plants, similar plants may be substituted of equal or greater value.
• For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
• If the plant container shown online is not available, a similar container will be used.

Specialty Gifts

Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.

Brenda's House of Flowers
4.6
200 Chambers St
Woodstock, GA 30188
Leave a Review
Judi MacJudi Mac
one week ago
Brenda’s Flowers is consistently good. Attentive to the details of my orders, create gorgeous arrangements, and delivery is right on time! I highly recommend them!
Becky FullerBecky Fuller
one week ago
Sadly I've had to send several flower arrangements for staff and business associates for funerals in the past six months and Brenda's House of Flowers did an excellent job! The arrangements were beautiful and delivered on time. Definitely recommend them.
Lisa OliverLisa Oliver
2 months ago
I was calling from Ohio to order wind chimes for a family funeral in Georgia. The first florist I called (Fowlers) around 12:15 pm was "too busy to help me right now" and wanted me to "call back Monday morning", which I told her was the day of the calling hours and funeral. She said "We can do it Monday". Horrible business attitude! The second florist was extremely nice and did not have what I wanted, but kindly recommended Brenda's House of Flowers. Great business attitude! I called Brenda's and they were WONDERFUL to work with. They were patient, answered my questions, understood my tears, and had exactly what I was wanting. I shared with her my experience with the first two calls, to which she sincerely apologized and informed that their owner passed away unexpectedly 2 days ago and the funeral was also on Monday. She said no one is busier than they are right now, but they will ALWAYS take care of their customers. I cannot give the service, compassion and business attitude enough stars to share how wonderful my experience was with Brenda's. I live in Ohio, but I will ALWAYS recommend Brenda's to anyone needing flowers or gifts in Woodstock and the surrounding areas. Thank you for being so amazing!! Highest recommendation!!
Maggie BookerMaggie Booker
2 months ago
I forgot to order a corsage for my son’s date until the morning of the homecoming dance. They came through for me and created an absolutely beautiful corsage! I could not be more pleased! This will be the only florist I use in the future!
Cindy LouCindy Lou
3 months ago
I have been ordering from Brendas for many years. I would never order from anywhere else. I always get personal hands on help designing the arrangements I send. They always check to see what the have in stock and together we discuss the flowers to make the perfect gift. Every arrangement is loved ❤️ Keep up the great work.