Our Guarantee

 

Brenda’s House of Flowers consistently aims to exceed your expectations with every floral gift. However, if for any reason you are less than fully satisfied with your service or gift, Brenda’s will happily re-design, re-deliver and re-place your gift at 100% value within 5 days of your floral purchase. In the event you request a custom arrangment where flowers are sprayed to change the color or shade, this guarantee does not apply. For more information, please contact us at 770-926-3306 or   brendashouseofflowers@hotmail.com if you have further questions,. 

Substitution Policy:

Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Flowers

• In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
• For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
• If the floral container shown online is not available, a similar container will be used.

Plants

• For green and blooming plants, similar plants may be substituted of equal or greater value.
• For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
• If the plant container shown online is not available, a similar container will be used.

Specialty Gifts

Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.

Brenda's House of Flowers
4.4
200 Chambers St
Woodstock, GA 30188
Leave a Review
Robin ChastainRobin Chastain
last month
Unbelievably beautiful arrangement. Speaks for itself. Thank you!
Jess KeyJess Key
last month
My moms been a designer for almost half a century and she delights in being a valued asset to Brenda's House of Flowers in Downtown Woodstock! Adam and Frank are genuine people, truly careing about what ships in and out of thier place of business & settle for nothing less than A++ quality customer service!
Drew HymanDrew Hyman
last month
Brendas house of flowers has come thru for me every time I have called them. A few weeks ago, they delivered 16 birthday balloons to our son on his birthday. Stay at home birthdays aren’t fun, but Adam and his staff made it much better. Tonight I surprised my wife with a nice dinner at a DTW establishment. I asked Brenda’s to handle a nice table centerpiece and deliver to the restaurant. The centerpiece was awesome looking and in color. Absolutely won the evening. Great service, great value. Thank you Adam!!!
emily beckwithemily beckwith
2 months ago
I purchased a floral arrangement and they had it prepared in less than 24 hours!!! I even got a phone call for confirmation. They are SUPER friendly and very efficient! Highly recommend!
Brenda NewkirkBrenda Newkirk
2 months ago
They did the arrangements for our daughters wedding and they were perfect. We've ordered numerous times and have never been disappointed